It took quite a while to write part 2 of this post, for reasons I’ll mention below. But like all good investigations, I’ve ended up somewhere different from where I thought I’d be – after spending weeks looking at the Twitter feeds for different companies in different industries, it seems that the way Twitter is…

This post is split in two, primarily because I hit a roadblock half-way through the work – and I wanted to get the first part out. Second part to follow once I’ve fixed the difficult problems! A lot of people follow the Twitter feeds for competitors or, of course, themselves. But, one of the things…